Returns & Exchanges
At TRUE linkswear Australia, we want you to be completely satisfied with your gear; if your purchase doesn't meet your expectations, you can return it within 30 days of delivery for a refund or exchange. All returned items must be in original, unworn condition with the original packaging to be eligible.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your unworn shoes or apparel in their original boxes, ensuring all tags and protective inserts are included.
Label and Post
Print your prepaid shipping label provided by the portal and drop your package at any Australia Post location.
Inspection and Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing