Frequently Asked Questions
Everything you need to know about TRUE linkswear Australia's products, shipping, and service.
What makes TRUE linkswear different from traditional golf shoes?
Unlike traditional stiff, heavy golf shoes, TRUEs are designed with a 'natural motion' philosophy. We focus on lightweight construction, a wider toe box for comfort, and versatile outsoles that perform on the course while looking great in the clubhouse.
How long does shipping take within Australia?
Standard shipping typically takes 3-7 business days depending on your location. Express shipping options are available at checkout for faster delivery to major metropolitan areas.
Are TRUE linkswear shoes waterproof?
We offer various models with different levels of protection. Our 'All Day' line is generally water-resistant, while our premium performance models feature a 2-year waterproof guarantee to keep you dry in any conditions.
What is your return and exchange policy?
We want you to love your TRUEs. We offer a 30-day return policy on all unworn items in their original packaging. If you need a different size, our exchange process is quick and easy to ensure you get the perfect fit.
How should I clean and maintain my golf shoes?
For leather models, we recommend wiping them down with a damp cloth after each round. For knit or mesh styles, a gentle hand wash with mild soap and air drying (away from direct heat) will keep them looking new.
Do you offer a warranty on your footwear?
Yes, we stand behind our craftsmanship. All TRUE linkswear shoes come with a 12-month manufacturer's warranty against defects in materials and workmanship from the date of purchase.